Developer Tool Usage Audit | DevTools Connect

What this engagement covers

Application analytics for developer tool usage inside engineering platforms rarely fails for lack of charts. It fails when the numbers do not match how people actually open tickets, run builds, or abandon an internal CLI. Our Developer Tool Usage Audit is the flagship engagement at DevTools Connect: we combine interview fieldwork with a careful reading of the telemetry your platform already emits.

Included

• Stakeholder framing workshop to define the decision the audit must support (budget, consolidation, onboarding, or reliability).
• Inventory of developer-facing tools across IDE plugins, CI jobs, issue systems, code review, and internal utilities.
• Structured interviews with a cross-section of engineers—not only power users.
• Review of existing usage events, retention definitions, and sampling gaps.
• Friction map that ties observed behavior to specific tools and moments in the workday.
• Written findings pack with prioritized recommendations and an executive brief.

Excluded

• Building or operating a permanent analytics product for you.
• Writing production instrumentation code (available as a follow-on engagement).
• License negotiation with vendors.

Process

1. Scope — Confirm platforms in play, access paths, and privacy constraints.
2. Fieldwork — Interviews and optional desk observation; pull usage extracts with your analytics owner.
3. Synthesis — Cross-check claimed habits against event streams; flag dead dashboards and vanity metrics.
4. Delivery — Walkthrough with platform and engineering leadership; leave a decision-ready brief.

Preparation on your side usually means a named sponsor, read-only analytics access, and an introduction email to interview participants. Work already in progress at other consultancies is fine—we document assumptions rather than restarting history.

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